A stock integrated, real-time, 2-way mobile and email messaging service.

Droptext is a stock integrated, real-time, 2-way mobile and email messaging service. It enables staff in the dealership to freely and easily communicate with their customers, whilst ensuring consistency of both message and brand. It has been built in partnership with some of the finest dealerships in the UK to ensure minimal training requirements, effortless roll out and the ability to bring communication channels inline with the expectations of the modern consumer.

Users are holding thousands of conversations each month on Droptext and the results are impressive. Customers feel more engaged and response times on both sides of the conversation are hugely improved compared to traditional channels. At every stage, sales and service personnel are attaching vehicles, images and video to SMS, MMS and email messages that delight customers, save time, improve consistency and maximise conversion.

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A stock integrated, real-time, 2-way mobile and email messaging service.

Technologies Used

  • Azure
  • Angular JS
  • SignalR
  • Sendgrid
  • Twilio
  • Zencoder
  • Mixpanel
  • Umbraco
  • SQL Server
  • Web API
  • Raygun
  • Zendesk
  • FFmpeg

Droptext is incredibly important for Sytner Group. We want to communicate with our clients the way they want to be communicated with whilst still maintaining our high standards of interaction. Droptext has enabled us to do this and lots more. Our dealerships love the high impact real-time nature of the product and have integrated it successfully in to their communication workflow.

Georgina Olsen, Sytner Group Ltd

Georgina Olsen Head of Digital Marketing, Sytner Group Ltd

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